Discord Community Manager

Location:

Remote - Remote, Operating with overlap in Pacific / US market hours

Reporting To - Head of Communications / Core Leadership Team

About The Company:

Our client is an onchain reinsurance protocol building capital infrastructure that connects DeFi with real-world risk. Operating at the intersection of crypto, capital markets, and insurance, the protocol serves sophisticated market participants from DeFi power users to institutional allocators. The team is focused on creating a high-signal information layer that educates the market, communicates protocol developments clearly, and positions onchain reinsurance as a credible, investable category.

Position Overview:

We are seeking a Discord Community Manager to own and operate the protocol’s Discord as a high-signal information and discussion layer. You will be responsible for maintaining clarity, credibility, and professionalism in all community interactions, engaging confidently with serious market participants, and ensuring Discord functions as a trusted environment for discussion around DeFi, risk, yield, and capital markets.

Key Responsibilities

• Own and operate the protocol’s Discord as a high-signal, professional discussion environment

• Handle user inquiries and support tickets with accuracy, clarity, and composure

• Moderate discussions to ensure discourse remains factual, constructive, and market-literate

• Engage meaningfully with sophisticated users on DeFi markets, risk, yield, and macro dynamics

• Translate protocol updates, dashboards, and mechanics into clear, credible explanations

• Monitor DeFi and TradFi markets and surface relevant insights in community discussions

• Maintain and optimise Discord structure, tooling, and moderation workflows

• Design and own coverage systems to ensure consistent quality and professionalism at all times

• Active participant in DeFi, particularly lending, borrowing, and yield strategies

• Strong understanding of DeFi primitives including stablecoins, liquidity, risk, and RWAs

• Familiarity with macro and TradFi concepts such as rates, cycles, and risk appetite

• Proven experience operating and moderating Discord communities

• Deep familiarity with Discord architecture, bots, permissions, and moderation tooling

• Strong written communication skills with the ability to explain complex concepts clearly

• High judgment and composure in high-volatility or high-stakes environments

• Fluent English with strong editorial clarity

• Availability aligned with Pacific Time hours, with meaningful overlap during core working periods

Nice to Have

• Experience working with DeFi protocols or DAOs

• Background in finance, trading, research, or risk

• Experience engaging with high-net-worth or institutional crypto participants

• Familiarity with RWA, stablecoin, or insurance narratives

Grab the chance and don't lose it. Apply now!